OUR PRIVACY POLICY

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PRIVACY POLICY

At Peak Commodities, we respect your privacy and are committed to protecting any personal information you share with us. This policy explains how we collect, use, and protect your information in accordance with New Zealand's Privacy Act 2020, while also considering our global audience.

1. What We Collect 
We may collect personal information including your name, email address, phone number, company details, and any information provided when you:
- Contact us via our website
- Subscribe to our mailing list
- Make an enquiry about our products or services

2. How We Use Your Information 
We use your information to:
- Respond to enquiries and provide customer support
- Process and manage orders
- Share updates, news, or promotional content (if you opt in)
- Improve our website and marketing through analytics and user feedback

3. Third-Party Services 
We use trusted third-party providers to help run our business and website, including:
- Google Analytics for website usage tracking and insights
- Email marketing platforms (e.g. Mailchimp or similar) for subscriber communication
- External marketing partners, who may access your information solely for the purpose of helping us manage and deliver effective marketing and advertising campaigns on our behalf.
- These providers are bound by their own privacy policies and we only share the minimum necessary information with them.

4. Cookies
Our website uses cookies to enhance user experience and gather analytics. You can disable cookies through your browser settings, though this may affect your ability to use certain features of our site.

5. Storage and Security 
We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. Information is stored securely and only accessible by authorised personnel.

6. International Users 
While we are based in New Zealand, we may work with customers and partners around the world. By using our site and services, you consent to the collection and use of your information in accordance with this policy.

7. Access and Correction 
You have the right to access and request correction of any personal information we hold about you. To do so, please contact us at office@peakcom.nz

8. Updates to This Policy 
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at office@peakcom.nz